Privacy Policy

Our Commitment to Your Privacy

At EarthWorks Dundalk Landscaping, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

Contact Information

When you request a quote or contact us for services, we collect information such as your name, address, phone number, and email address. This information helps us communicate with you and provide accurate service.

Property Information

We may collect details about your property, including size, location, existing landscaping features, and any specific requirements or preferences you share with us. This helps us create customized solutions for your needs.

Payment Information

When you make a payment, we collect necessary billing information. Payment card information is processed securely through encrypted payment processors and is not stored on our servers.

Website Usage Data

Our website may collect standard information such as IP address, browser type, pages visited, and time spent on pages. This helps us improve your experience and understand how visitors use our site.

How We Use Your Information

We use the information we collect to:

• Provide landscaping services and respond to your requests
• Schedule appointments and communicate about service details
• Process payments and maintain billing records
• Send service reminders and seasonal maintenance tips
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers
• With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees and contractors who need it to provide services to you. All personnel with access to your data are required to maintain confidentiality.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand site usage.

You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Withdraw consent for specific uses of your information

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: